Thank you for shopping at dogbedmart.com. If you are not satisfied with your purchase, WE ARE HERE TO HELP!! We will carefully take all the necessary steps to try and solve any issues related to your ordered Item at no cost at all to you.

Returns
Our return policy is on all Items except SALE items and will last for 30 days from the date of Invoice. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received. It must also be in the original packaging and in resell-able condition. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be considered.

To complete your return, we require a receipt or proof of purchase. Please email us at orders@dogbedmart.com

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@dogbedmart.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All Sale Items are final!

Exchanges (if applicable)
We will replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, please contact us and we shall be happy to do so.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you return any items from an order that received FREE Shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount.

 

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